FAQs

How long do the meals stay fresh? Do I refrigerate or freeze them?

We vacuum seal all of our meals within 24 hours of cooking all of the ingredients from scratch, and put a best-by date on each label. You have until the following Monday to enjoy your meals and following Friday for salads (7-10 days). Please keep meals refrigerated, and feel free to freeze any that you don’t get to before the best by date passes.

How does delivery work?

All of our deliveries are made by myself or our staff, because customer service is very important to us. We expect you to be available to receive delivery, but please feel free to leave a cooler with an ice pack in it outside of your delivery address if you cannot be there to accept delivery.

Delivery times are dependent on location:
Toledo, Mansfield, Dayton, Cincinnati, Chicago, Mansfield-Wednesday
Central Ohio, Indianapolis pickup locations - Tuesday
Home delivery–available Tuesday Through Thursday in Columbus, Tuesday only in Indianapolis

How does pickup work? When are my meals delivered to my pickup location?
After selecting your pickup location in the first menu at checkout, please make sure you select “pickup” in the second day/time menu. Selecting a day/time will not change when we deliver to your pickup location, which is listed in the description of each. You are welcome to pick up your order from our pickup locations at your convenience during their hours of operation. You will receive an “Order Fulfilled” email when your order arrives at a pickup location.

How big are the meals?
We offer several sizes including Regular, Large, and Extra Large, as well as a starch free option and bulk chicken breast by the pound. Calories and macros are listed on each meal, to make ordering and tracking convenient.

Can I customize meals/make special requests?
Unfortunately, no. We pride ourselves at offering exceptional quality at an amazing value; allowing for modifications would cause an increase in our costs.

How do I heat my meals?
Our meals are designed to be heated in the microwave for about 2 minutes for regular size, and 2.5 minutes for large. Our sandwiches are best in the air fryer, but are also delicious if you microwave them. Heating instructions are included on each label.